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Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SME Communications Solution Architecture | 20% | - IP Office Platform Overview
|
| Topic 2: Maintenance and Troubleshooting | 35% | - System Monitoring and Diagnostics
|
| Topic 3: Security and Administration | 15% | - System Management
|
| Topic 4: Installation and Configuration | 30% | - Application Configuration
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
- A. MAPI
- B. UMS Web
- C. IMAP
- D. SNMP
Correct Answer: A 🗳️
What does "IMAP support" mean in the IP Office UMS service?
- A. I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
- B. I can receive voicemail messages only using MS Outlook.
- C. A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
- D. I can see/listen to voicemail messages by Web browser.
- E. All messages are forwarded to my email account and deleted on my phone.
Correct Answer: A 🗳️
A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?
- A. 640 Kbps
- B. 560 Kbps
- C. 63 Kbps
- D. 80 Kbps
Correct Answer: D 🗳️
A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls. The problem has only recently started to occur. The problem is random and is hard to duplicate. Which three could be used to troubleshoot this issue? (Choose three.)
- A. an IP Office Monitor trace with Real Time Audio trace options enabled
- B. an IP Office Monitor trace with H.323 options enabled
- C. an IP Office Monitor trace with AVRIP options enabled
- D. a packet sniffing trace
- E. a current Network Assessment
Correct Answer: B,D,E 🗳️
For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)
- A. Set IP address of call accounting software.
- B. Set CDR.
- C. Install Delta Server.
- D. Set SMDR.
Correct Answer: A,D 🗳️
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