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ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Policy and Compliance Management | - Policy lifecycle management - Compliance frameworks and mapping |
| Topic 2: Audit Management | - Audit findings and remediation - Audit planning and execution |
| Topic 3: ServiceNow GRC Platform Capabilities | - Data model and integrations - GRC workspace configuration |
| Topic 4: Risk Management | - Risk identification and assessment - Risk response and mitigation |
| Topic 5: Controls Management | - Control design and implementation - Control testing and monitoring |
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
1. What would you leverage in order to provide users with an alternate user experience to view policies, create policy exceptions, and search for controls?
A) Help Desk Portal
B) Access Portal
C) Catalog Portal
D) Service Portal
2. The "Add to Update Set" utility is available for download via:
A) ServiceNow Developer site
B) ServiceNow store
C) ServiceNow Community
D) ServiceNow HI support
3. What GRC module would you access in order to update Entity Types?
A) CMDB
B) Scoping > Profiles
C) Risk > Entities
D) Scoping > Entity Types
4. Who can move a Policy into Review? (Choose two.)
A) sys admin
B) policy owner
C) policy reviewer
D) policy approver
5. When calculating compliance scores, what is true about the weighting of Controls? (Choose two.)
A) The weight of the Control is set when the Control is created
B) Controls are not weighted equally by default
C) The default value is 10
D) The weight cannot be changed
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A,D | Question # 5 Answer: A,C |




