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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Evaluation Methods | - Cognitive walkthrough - Heuristic evaluation - Usability testing approaches (moderated/unmoderated) - User observation and feedback methods |
| Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting - Interpreting usability findings |
| Planning and Designing Usability Tests | - Test objectives and scope definition - Test scenarios and task design - Test participants and user profiles |
| Fundamentals of Usability | - Usability concepts and definitions - User experience (UX) principles - Human factors in software usage |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A "usability requirement" is:
- A. A requirement on the usability of a component or system
- B. A requirement how to conduct a usability test
- C. A requirement needed for a usability tester
- D. A requirement needed to define the size of a mobile phone used in a usability test
Correct Answer: A 🗳️
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Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- B. Define requirements, develop the software, and perform acceptance test
- C. Interview users, iteratively develop prototypes, and evaluate the software
- D. Interview users, develop the software, and perform acceptance test
Correct Answer: C 🗳️
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Which of the following is a principal task of the usability tester role?
- A. Perform pre-session briefing of participants
- B. Communicate with test participant
- C. Define testing tasks
- D. Discuss findings from usability test
Correct Answer: B 🗳️
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A "usability test participant" ...
- A. ... can be the organizer of a usability test.
- B. ... helps to set up the system used for the usability test.
- C. ... is a representative user who solves typical tasks in a usability test.
- D. ... is a person who observes a usability test.
Correct Answer: C 🗳️
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