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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce.
What should the consultant discuss with the nonprofit?

A. Use Engagement Plans for donor engagement that includes courses and training participation.
B. Use Education Data Architecture to track fundraising, courses, and training participation.
C. Add Volunteers for Salesforce to track courses and training participation.
D. Add Program Management Module to track courses and training participation.

Question 2

A consultant wants to test out new Nonprofit Cloud features coming out in the upcoming Salesforce release in their customs..
Which action must the consultant take to do this?

A. Refresh a preview Instance sandbox just prior to sandbox preview period.
B. Create a preview instance sandbox during the sandbox preview period.
C. Refresh a preview instance sandbox during the sandbox preview period.
D. Create a new sandbox during the sandbox preview period.

Question 3

A nonprofit is using Nonprofit Cloud Case Management. Case managers need to share the initial, midterm, and final client assessments; updates or notes on the client; and pertinent alerts about the client with other staff within the nonprofit who also provide services to the client.
Which two approaches should a consultant recommend to meet the requirement?
Choose 2 answers

A. Create a Private Group of staff that need access to this information.
B. Create a Public Group of staff that need access to this information.
C. Create a permission set that grants Read/Write access to Assessments, Client Notes, and Client Alerts objects.
D. Create Sharing Rules for Assessments, Client Notes, and Client Alerts that share these with the public group.

Question 4

A developer wrote a trigger on the Contact object.
What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?
Choose 2 answers

A. Disable specific pieces of code.
B. Review code coverage.
C. Identify code that is unused.
D. Control the order in which the code executes.

Question 5

A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
B. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
C. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
D. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.

Solutions: