How should this situation be handled?

• A. A new realization Inhibitor criterion should be added to the Parameters worksheet (and be propagated through the other worksheets) to capture and score this additional factor.
• B. Replace one of the existing realization Inhibitor criterion with a new criterion that captures this additional factor.
• C. A new realization benefit criterion should be added to the Parameters worksheet (and be propagated through the other worksheets) to capture and score this additional (actor.
• D. New realization benefit and realization inhibitor criteria should be added to the Parameters worksheet (and be propagated through the other worksheets) to capture and score this additional factor.
• E. Replace one of the existing realization benefit criterion with a new criterion that captures this additional factor.
• F. This additional factor should be ignored because all of the important criteria are already included in the Business Process Selection Framework.

How do you evaluate intangible benefits in a business case?

• A. Intangible benefits can only be evaluated once a project is completed.
• B. Intangible benefits are typically evaluated by identifying key performance indicators and running a process simulation.
• C. By definition, intangible benefits cannot be evaluated-
• D. Business benefits thought to be Intangible can be assigned values either through consensus within the organization or by referring to industry analyst data.

How is Oracle's BPM governance framework related to other IT governance approaches?

• A. Oracle's BPM governance is a superset combining BPM-specific needs with all relevant practices from other IT governance frameworks.
• B. Oracle's BPM governance framework is designed to complement other IT governance practices, focusing specifically on BPM concerns.
• C. Oracle's BPM governance is a business concern and as such it is unrelated to IT governance frameworks.
• D. Oracle's BPM governance framework is certified by a number of independent IT industry governance bodies.

Which statement defines the term "business process"?

• A. A business processisan automated sequence of human workflow activities, controlled by business rules, providing interfaces for human task management, escalation, and exception handling.
• B. A business process is collaboration between systems and human participants that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet complex business needs.
• C. A business process is a set of activities that are triggered in response to a change in any state that indicates a business opportunity, threat, anomaly, or Just a notification.
• D. A business process is a set of linked activities performed by people and systems that delivers value to internal or external customers.

What aspects of process engineering are likely to require new skills beyond traditional business analysis and software engineering?

• A. The progression of business models from documentation through analysis to execution in a continuous improvement loop, using model-driven development, requires new skills beyond typical software engineering.
• B. Business executives now need to be able to create Balanced Scorecards, Strategy Maps, and Value Chains In order to drive effective process selection.
• C. Business analysts need to learn to use IDE modeling tools while developers must learn to use ServerComponentArchitecture (SCA) wiring diagram
• D. Business executives now need to learn to use the Oracle BPM toolset in order to provide strategic analysis assets, manage business rules, and create Key Performance Indicators in order to benefit from Business Activity Monitoring and associated analytics.