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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Select the correct sequence regarding Leads Life Cycle Management.

A) Lead Generation, Lead Qualification, Lead Distribution, Lead Assessment, lead Conversion
B) Load Qualification, Lead Generation, Lead Distribution, Lead Assessment, Lead Conversion
C) Lead Generation, lead Distribution, Load Qualification, lead Conversion, Lead Assessment
D) Lead Assessment, Lead Generation, Lead Qualification, Lead Distribution, Lead Conversion
E) Load Conversion. Lead Generation, Lead Qualification, Lead Assessment, load Distribution

2. A territory manager wants to change territories and the criteria for assignment of sales representatives to leads and opportunities in Oracle Fusion Sales. During territory update, change to the dimensions, metrics, and utilization of the synchronization process have to be carried out in the ____________.

A) Stage environment
B) Proposal environment
C) Productive environment
D) Production instance
E) Test environment

3. You are the CRM administrator of a now project to revitalize the Lead Assignment Manager rules to ensure the proper salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your process to plan the configuration of Assignment Manager.

A) Assignment Criteria
B) Business Objects
C) Attributes
D) Schedules
E) Dynamic Assignment
F) Resources

4. A customer has Implemented Oracle Fusion sales and the sales team in the company wants to convert the qualified lead into a sales opportunity.
Identify the correct prerequisite to convert a lead into an opportunity.

A) lead with sales account and primary product
B) lead with assessment data and primary product
C) lead with sales account and assessment data
D) lead with sales account and sales methodology
E) lead with sales account and revenue lines

5. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.

A) Upload the correct product images to Oracle's servers.
B) Set the catalog as a Rollup Catalog.
C) Verify that the correct URL has been entered in the image server alternate path.
D) Verify that the appropriate attribute are present and associated in the item master.
E) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
F) Navigate to the category's Filter Attributes tab and add the appropriate filter.

Solutions: