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Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - PSTN connectivity - Third-party SIP integration |
| Topic 2: System Administration and Troubleshooting | - Common deployment issues - Monitoring tools and logs |
| Topic 3: Call Control and Signaling | - Call routing and dialing plans - SIP fundamentals in Avaya IX |
| Topic 4: Avaya IX Calling Architecture | - Solution design principles - Deployment models (on-premises / hybrid) - Core platform components |
| Topic 5: Endpoints and Devices | - IP deskphones and soft clients - Device provisioning and management |
Avaya IX™ Calling Design Sample Questions:
1. You are designing a branch location that needs:
* 15 H-323 Endpoints
* 20 SIP Endpoints
* 1 DS-1 for PSTN trunking
* 2 Analog Ports
* Basic Survivability for all Non-SIP endpoints in event of WAN failure What is the least costly solution that meets all of these requirements?
A) G450 Media Gateway
B) G430 Media Gateway
C) G450 Media Gateway with S8300
D) G430 Media Gateway with S8300
2. Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?
A) As an Evolution Server
B) In the Avaya Aura Core
C) As a Feature Server
D) In a survivable remote mode
3. While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing. Which Avaya IX Messaging feature requires an additional license?
A) Text to Speech (TTS)
B) Sync with Office 365 & Google emails
C) Single sign on (SSO)
D) Additional non-Avaya PBX integrations
4. Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?
A) It is only available on Avaya Equinox clients.
B) It is only available on Device Adapted sets.
C) It is tied to a particular call appearance on the primary endpoint.
D) It makes all calls private.
5. One of the requirements of a proposal you are working on, is the ability to query an Active Directory database for contact Information from the customer's Avaya 96XX SIP Phones.
To support this functionality, which component must be included in your solution?
A) Avaya Aura Devices Services
B) System Manager
C) A DHCP server
D) Communication Manager
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |




