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Avaya 37820X Deutsch Exam Syllabus Topics:

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Was ist der einzige Hypervisor, der alle Powered By R3.x-Anwendungen unterstützt?

A) Amazon AWS-AMI
B) VMware ESXi
C) KVM
D) Microsoft Hyper-V

2. Welche beiden können in einer IP Office-Umgebung auf dem Vantage-Gerät ausgeführt werden? (Wähle zwei.)

A) Avaya Equinox Attendant
B) IP Office-Webclient
C) Vantage Connect-Client
D) Avaya IX Workplace-Client

3. Aktuelle Trends im mittelständischen Segment lassen sich in vier Bereiche einteilen: IT (Information Technology), Collaboration and Engagement, Workforce und Cloud Communications.
Welche Eigenschaft wird im Bereich Cloud-Kommunikation mit mittelständischen Unternehmen in Verbindung gebracht?

A) Sie verbessern und erweitern die mobile Infrastruktur.
B) Sie verringern die Lösungskomplexität, indem sie Funktionen reduzieren.
C) Sie können für Daten und Informationen zum Cloud-Speicher wechseln.
D) Sie gewinnen an Flexibilität.

4. Was ist die Mindestkonfiguration von IP Office, um Cradle-to-Grave-Berichte für jeden Anruf zu unterstützen?

A) Essential Edition mit einem externen PC zum Ausführen von Avaya Call Reporting
B) Essential Edition mit einem externen PC zum Ausführen von Avaya Call Reporting und einer IP Office CTI-Lizenz
C) Preferred Edition mit VMPro und einer IP Office CTI-Lizenz
D) Preferred Edition mit VMPro

5. Siehe Szenario: IT-FAC.

Der Kundenbetreuer sagte, dass der Kunde besorgt darüber sei, wie lange Anrufe gehalten oder geparkt werden. Sie möchten einfache Berichte erhalten, die diese Art von Informationen zusammenfassen.
Was können Sie dem Account Manager über die CDR/SMDR-Informationen und -Ausgabe mitteilen?

A) IP Office verfolgt diese Informationen und kann mithilfe der integrierten Berichte überprüft werden.
B) IP Office verfolgt diese Informationen nicht, sie sind jedoch über eine Anrufabrechnungsanwendung eines Drittanbieters verfügbar.
C) IP Office verfolgt diese Informationen und sie werden in einem CSV-Format bereitgestellt.
D) IP Office verfolgt diese Informationen nicht, sie sind jedoch mit einer Callcenter-Anwendung verfügbar.

Solutions: