About Prep4sures Avaya 6209 Exam
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What is the duration of the 6209 Exam
- Passing Score 67%
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
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Avaya 6209 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Multimedia Contact Center Configuration | - Multimedia channels setup
|
| Topic 2: Avaya Aura Contact Center Architecture | - Core components and system architecture
|
| Topic 3: Reporting and Performance Management | - Contact center reporting
|
| Topic 4: System Administration and Maintenance | - Monitoring and troubleshooting
|
| Topic 5: Call Flow and Contact Routing | - Inbound call processing
|
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