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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. You would like to copy a 4 GB file from your MacBook Pro (Retina, Mid 2012) to a co-worker's MacBook Air (Mid 2011). Both Macs have OS X Mountain Lion installed. Which method requires the least configuration?

A) Use an ethernet cable and enable file sharing.
B) Upload the file to an online file storage service, then download it.
C) Set up Bluetooth File Exchange.
D) Transfer with AirDrop.

2. Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents of her previous machine's Users folder. How can she easily obtain the data from the older Macbook Air?

A) Startup in OS X Recovery to open Migration Assistant.
B) The customer should startup from OS X Recovery, then erase the disk and reinstall OS X Mountain Lion to start over and transfer their data.
C) Migration Assistant is stored in the Utilities folder and can be opened at any time.
D) The customer will have to purchase Migration Assistant at the Mac App Store.

3. A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?

A) The application will present a warning that the preference file is missing when it launches.
B) The old preference files will be automatically deleted when the application launches.
C) A new default preference file will be created when the application launches.
D) The application will continue to use the original preference file.

4. Which statement about FileVault 2 is TRUE?

A) There is no way to recover data from a FileVault 2 protected volume if a login password is lost.
B) Once a user enables FileVault 2, it cannot be disabled.
C) FileVault 2 can only be enabled on non-administrator user accounts.
D) When a user enables FileVault 2, the startup volume is encrypted and access to the volume is password protected.

5. Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

A) Start up in single-user mode and type the /sbin/fsck -fy command.
B) Start the iMac from OS X Recovery and use Disk Utility.
C) Start the iMac from OS X Recovery and use Terminal.
D) Hold the shift key down to Safe Boot the iMac.

Solutions: