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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
SAP Certified - SAP Field Service Management Sample Questions:
Which are the most commonly used integration platforms for SAP Field Service Management?
There are two correct answers.
- A. SAP FSM Business Rules
- B. FSM Cloud Connector by Proaxia
- C. SAP Integration Suite / SAP Business Technology Platform
Correct Answer: B,C 🗳️
What can you do with CoreSQL?
Choose the correct answer.
- A. read data records
- B. update data records
- C. delete data records
- D. create data records
Correct Answer: A 🗳️
How does SAP facilitate the cloud transition according to the RISE with SAP transformation journey?
Choose the correct answer.
- A. Through a structured customer service protocol
- B. By offering marketing insights
- C. By considering unique business requirements
- D. Offering continuous user training
- E. Providing financial incentives
Correct Answer: C 🗳️
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
- A. Transparency throughout the implementation journey
- B. Access to necessary information with ease
- C. Enhanced employee engagement
- D. Predictability in implementation
- E. Improved marketing analytics
Correct Answer: A,B,D 🗳️
What are some of the characteristics of assisted scheduling?
There are three correct answers.
- A. Assisted scheduling is triggered by a scheduled business rule
- B. The scope and parameters for assisted scheduling are largely pre-determined
- C. The scope and parameters for assisted scheduling can be completely tailored to the use case
- D. Assisted scheduling can work with custom optimization policies
- E. Assisted scheduling is triggered by the user or by an API call
Correct Answer: B,D,E 🗳️




