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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
| Topic 2: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Topic 3: Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Topic 4: Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Topic 5: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Topic 6: Sales Processes | - Lead to opportunity management - Quote and order processing |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Activity List is a grouping of activities of a certain type. Determine whether this statement is true or false.
A) False
B) True
2. For which of the following reasons would you create a business role? (3 correct answers)
A) You want to restrict drop-down list values for a specific group of users
B) You want to set up a service agent for an administrator
C) You want to make custom reports available on the home page
D) You want to standardize system access
E) You want to perform fine-tuning activities
3. Based on which opportunity attributes can you create a sales forecast? (2 correct answers)
A) Total Contract Value
B) Negotiated Value
C) Weighted Revenue
D) Expected Revenue
4. Which of the following actions can you perform using the administrator adaptation function?
A) Enter default extension field values based on business logic
B) Validate values for an extension field based on another field
C) Create a code list resctriction for standard and extension fields
D) Create an extension field and define its properties
5. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase? (2 correct answers)
A) Current service tickets with high priority are integrated
B) Customer product lists are shown
C) Map-based route planning is supported
D) A calendar view contacting visit details is integrated
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B,D | Question # 3 Answer: B,D | Question # 4 Answer: D | Question # 5 Answer: C,D |




