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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
B) Integrate with a Discovery solution using Slack's Discovery API.
C) Use Workflow Builder to allow people to report policy violations.
D) Use the Admin APIs to create a custom script to flag credit card numbers.

2. Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

A) Change the channel management permission for managing posting permissions in all channels to Everyone.
B) Change the setting for join and leave messages, so they do not show in channels when employees come and go.
C) Change the invitations permission to require Workspace Admins/Owners approval.
D) Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

3. You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)

A) Gather the data from the Manage Members section of each workspace's administration dashboard.
B) Export the data using the Export Data tab in the org administration dashboard.
C) Export the data from the Members section of the org analytics dashboard.
D) Open a ticket with Slack's Customer Experience team to see which guest accounts are active.

4. Which Slack plan(s) support the Legal Holds feature?

A) Free, Pro, Business+ and Enterprise Grid
B) Business+ and Enterprise Grid
C) Pro, Business+ and Enterprise Grid
D) Enterprise Grid only

5. Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

A) Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
B) Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
C) Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
D) Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

Solutions: