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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Value Design | - Challenge framing and problem definition
|
| Intangible Deliverables | - Stakeholder alignment
|
| Tools and Artifacts | - Salesforce platform capabilities
|
Salesforce Certified Platform Strategy Designer Sample Questions:
Cloud Kicks (CK) understands that all members of its cross functional remote team can contribute to the design of a product through collaborative activities. Which tools should CK use while conducting the next synchronous journey mapping session?
- A. Design creation tools
- B. Whiteboarding tools
- C. Presentation tools
Correct Answer: B 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
During requirements discovery for a new mobile app for Cloud Kicks, different business units are proposing conflicting requirements for some of the key use cases. Which methodology should be used to resolve conflicts and promote consensus?
- A. Prioritization Matrix
- B. SWOT Analysis
- C. Journey Mapping
Correct Answer: A 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
Cloud Kicks ' product team is focused on a new business-casual clothing line that they think will account for over half of the company ' s revenue in the future. Which trend should influence desirability the most?
- A. Supply chain issues that delay product availability
- B. Hybrid work emphasizing the need for color and comfort
- C. Digital ' product passports ' to help prevent counterfeiting
Correct Answer: B 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
A health and wellness company wants to create a 10 year vision for its business. Which external context for innovation is the least risky trend to influence the company ' s strategy?
- A. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years
- B. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next 10 years
- C. Market shift: The stability of the economy and consumers ' buying power in the next 10 years
Correct Answer: B 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
A cross-disciplinary design team is looking at an affinity map of insights. Which question should the team use to prioritize and turn them into design opportunities?
- A. What constraints would we have to overcome?
- B. Why is this insight valuable?
- C. Do we have the capability to develop this?
Correct Answer: B 🗳️
Explanation: Only visible for Prep4sures members. You can sign-up / login (it's free).
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