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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - License activation and feature enablement - System setup and basic configuration |
| Topic 2: Maintenance & Upgrades | 15% | - Backup and restore procedures - Log management and monitoring tools - Software updates and system upgrades |
| Topic 3: Telephony & User Administration | 20% | - User, extension, and group configuration - Voicemail and messaging setup - Call routing, inbound/outbound rules |
| Topic 4: Troubleshooting & Support | 20% | - Fault isolation and diagnostic methods - Alarm handling and system recovery - Common call flow and connectivity issues |
| Topic 5: IP Office System Architecture & Components | 20% | - Software editions and licensing model - Hardware platforms and control units - Networking and connectivity requirements |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Which two tools are used in new installations for both Customer Provided Equipment (CPE) and Avaya hardware installations? (Choose two.)
- A. All Tasks Wizard
- B. Modular Messaging Configuration Wizard (MMCW)
- C. gvconfig.exe
- D. Data Collection Tool (DCT)
Correct Answer: B,D 🗳️
Modular Messaging 3.1 for Exchange is installed. The Message Application Server is set up properly for fax, all users have FAXROUTE addresses, and the faxes meet the IPM.NOTE.FAX requirement.
Which two features are therefore enabled? (Choose two.)
- A. The GUI places faxes in a folder called "Fax".
- B. Users are notified of faxes via the Telephone User Interface.
- C. Faxes print automatically when received.
- D. Users can "print" faxes from the Telephone User Interface.
Correct Answer: B,D 🗳️
Which statement is true about a new installation for Modular Messaging R3.1 with Microsoft Exchange?
- A. Configuration Wizard takes the Data Collection file and installs all services, configuring the system for basic functionality.
- B. The Data Collection Tool (DCT) configures the system with Configuration Wizard file and installs all services, configuring the system for basic functionality.
- C. Configuration Wizard takes the Data Collection file and installs all services, configuring the system and all settings.
- D. The All Tasks Wizard selects software components specified in the Data Collection file and configures the system for basic functionality.
Correct Answer: A 🗳️
Which document should be used to administer the PBX settings in VMSC?
- A. the Installation Guide
- B. the latest configuration notes from support.avaya.com
- C. the Administration Guide
- D. the Data Collection Tool (DCT)
Correct Answer: B 🗳️
Your customer is trying to decide whether to use GSM or G.711 encoding for Modular Messaging 3.1 for Exchange. They want to know how the different sizes of messages will impact their network and Exchange store. Their primary question is "how much space will Modular Messaging take in each mailbox?"
What is the best overall response?
- A. "There is no good way to calculate this because we do not know how many messages will be left or how long they will be."
- B. "GSM messages are about five times larger than G.711 messages, so choose G.711 if you want to maximize storage space."
- C. "GSM messages are about 100KB per minute and G.711 messages are about 500KB per minute."
- D. "The Modular Messaging Concepts and Planning Guide discusses this in detail, you should read it."
Correct Answer: C 🗳️
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