About Prep4sures Cisco 500-052 Exam
Deploying Cisco Unified Contact Center Express 500-052 Exam
Deploying Cisco Unified Contact Center Express 500-052 Exam which is related to Cisco IP Contact Center Express Specialist certification. This exam validates the ability to perform customer capacity planning to determine customer required features and evaluate and recommend different configuration options. It also deals with the ability to examine the Cisco business edition 6000 competitive landscape and identify processes and tools available for monitoring system operations in Cisco UCCXD. Software Engineers, Contact Center Express Engineers and Support Personnel usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Cisco 500-052 Exam Certification Details:
| Exam Registration | PEARSON VUE |
| Exam Price | $300 USD |
| Number of Questions | 45-55 |
| Duration | 60 minutes |
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Exam Code | 500-052 UCCXD |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Sample Questions | Cisco 500-052 Sample Questions |
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Cisco UCXD 500-052 Exam Overview
Exam 500-052 is available in two formats written or online. It contains 45-55 multiple choice questions with a total running time of 60 minutes. After its completion, you will receive a report along with the scores obtained in each section and the pass mark required for this exam. Also you will earn the Deploying Cisco Unified Contact Centre Express certification which is valid for 3 years.
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operate a Unified Contact Center Express System | 28% | - Perform patching, upgrading, and license additions - Troubleshoot Unified Contact Center Express - Monitor system operations in Unified Contact Center Express - Identify basic Unified Contact Center Express user tasks |
| Topic 2: Implement a Unified Contact Center Express System | 40% | - Use the Unified Contact Center Express Application Editor - Describe the process for installing Unified Contact Center Express software and hardware - Examine the Cisco Business Edition 6000 competitive landscape - Configure Unified Contact Center Express software and provision users |
| Topic 3: Design a Unified Contact Center Express System Deployment | 32% | - Evaluate and recommend different configuration options - Identify available configuration and ordering tools - Perform customer capacity planning - Determine customer required features |
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