Pegasystems Pega Certified Decisioning Consultant (PCDC) 85V1 : PEGAPCDC85V1

  • Exam Code: PEGAPCDC85V1
  • Exam Name: Pega Certified Decisioning Consultant (PCDC) 85V1
  • Updated: Sep 10, 2026     Q & A: 60 Questions and Answers

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Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Limit action volume on outbound
  • Create an engagement strategy
  • One-to-one customer engagement
Topic 2
  • Create and understand decision strategies
  • Present a single offer on the web
Topic 3
  • Define customer engagement policies
  • Define the starting population
  • Define an action for outbound
Topic 4
  • Avoid overexposure of actions on outbound
  • Essentials of always-on outbound
Topic 5
  • Action prioritization with AI
  • Avoid overexposure of actions
  • Create a real-time container
Topic 6
  • Create eligibility rules using customer risk segments
  • Define and manage customer actions
Topic 7
  • Create engagement strategies using customer credit score
  • Optimize the customer value in the contact center

Reference: https://academy.pega.com/exam/pega-certified-decisioning-consultant-1

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