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Avaya 3175T Exam Syllabus Topics:

Avaya APDS Avaya Breeze Online Test Sample Questions:

1. The Engagement Development Platform (EDP) can provide some Avaya-developed snap-in.
Match the snap-in with its description. (This question read as the reference)

2. Which licenses are required when Avaya Breeze TM application program interfaces (API) are used to create audio/video conferences?

A) Application Enablement Services (AES) TSAPl licenses
B) Scopia licenses included in Avaya Core Suite licensing
C) Scopia a la carte licenses
D) Scopia licenses included in Avaya Power Suite licensing

3. Which two statements correctly describe Unified Communications application needs? (Choose two.)

A) Communications experience that fits into how they work
B) Communications experience defined by IT departments cost savings
C) Communications experience defined by desktop consolidation
D) Communications experience defined by users and line of business leaders
E) Communications experience that follows proprietary standards

4. Which two are features of the Avaya Engagement Assistant Snap-in? (choose two.)

A) Seamless Transfer
B) Call Control
C) Conference assistant
D) Real time matching of agent skills
E) Call Redirection

5. Which Avaya Breeze TM Client Software Development Kit (SDK) package provides all the elements to create a multi-channel (voice, video, chat, SMS and email) agent and supervisor experience?

A) Customer Interaction Services
B) Meeting Management Services
C) Sharing Services
D) Communication Services

Solutions: