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IBM M9560-727 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cloud & Service Management Solutions | - IT Service Management (ITSM) capabilities
|
| IBM Cloud and Smarter Infrastructure Overview | - IBM Cloud portfolio positioning
|
| Sales Methodology | - Engagement and positioning
|
| IBM Cloud Value Proposition | - Business value messaging
|
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. Application Performance Management identifies the early occurrence and root cause of performance issues throughout the application lifecycle. Which of the following are advantages of SaaS over on-premise solutions?
A) Diagnose and fix system problems and then notify stake holders
B) The ability to download agents and point them to dashboards
C) Application dashboards that give users a quick, intuitive way to assess the health of whatmatters most to them, application health.
D) Subscription pricing provides immediate total cost of ownership advantages
2. The organizations that receive the highest value from our endpoint and mobility management solution(s) display which of the following characteristics?
A) All of the above
B) Compliance requirements -need to prove compliance with specific government regulations (e.g. HIPAA. PCI) and IT standards and policies; security compliance; license compliance, audits.
C) Multi-platform environments-desktops, laptops, servers, point-of-sale/embedded; Windows, UNIX, Linux, Mac. iOS, Android.
D) Organizations with multiple locations, large quantity of remote or mobile computers or distributed servers.
3. Which one of these statements best explains the business value of IBM Endpoint manger (IEM) to your customer?
A) IBM Endpoint Manager helps Business Operations find and fix problems fast using a single agent, to manage over 250k endpoints, BigFix helps clients streamline processes and reduce infrastructure costs.
B) IBM Endpoint Manager (BigFix) secures mobile devices and endpoints.
C) IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT findand fix problems fast using a single agent, console and server to manage over 150k endpoints, BigFix helps clients streamline processes, reduce infrastructure costs and ensure continuous compliance.
D) IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT find and fix problems in minutes, across all endpoints. on and off the corporate network, compressing patch/inventory cycles to minutes/hours and ensuring continuous compliance.
4. Standards-based Cloud offerings are designed to enable next generation architectures to:
A) Optimize services and control risk in cloud environments with dynamic management, storage and security
B) All of the above
C) Deploy intelligent, hybrid workloads with flexible, open orchestration across resources, workloads and services
D) Drive enhanced visibility, control and automation from operational big data with cloud-optimized analytics
5. What are three key benefits of Optimize?
A) Simplified behavioral learning, heterogeneous environment support and machine learning algorithms
B) Improve user satisfaction, built-in expertise and machine learning algorithms
C) Improve user satisfaction, simplify IT administration, and gain operational insight
D) Breadth of searchable data, built-in expertise, and embedded analytics
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |




