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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Systems Management & Software | 15% | - Understand IBM storage management tools - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering |
| Topic 2: Value Proposition & Competitive Positioning | 33% | - Communicate TCO, ROI, and business benefits - Highlight unique IBM differentiators and advantages - Position IBM storage solutions against competitors |
| Topic 3: Gather Customer Requirements | 24% | - Assess customer business and technical needs - Identify workload characteristics and performance demands - Determine capacity, availability, and data protection requirements |
| Topic 4: Application & Solution Design | 21% | - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Design storage solutions for enterprise applications |
| Topic 5: IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Data protection, replication, and disaster recovery - Software-defined storage and hybrid cloud readiness |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
A customer asks how a DS8000 can make its z/OS DB2 environment use existing mainframe channels more efficiently.
What is the appropriate response?
A. DB2 offload to POWER will optimize data transfer
B. Easy Tier will optimize data transfer
C. zHPF will optimize data transfer
D. Real-time Compression will optimize data transfer
Question 2
Which information is most useful to an IBM sales representative when narrowing choices of storage solutions?
A. Budget
B. Transactions
C. Throughput
D. Capacity
Question 3
A customer has several different storage systems from different vendors all connected on a storage area network. All arrays are at least 80% utilized, and the customer needs additional capacity. Rack space and power are very limited.
Which concept should a sales specialist emphasize to convince the customer to purchase IBM Spectrum Virtualize?
A. Virtualization
B. Deduplication
C. Block and file I/O
D. Compression
Question 4
A customer is interested in using IBM Spectrum Scale, but is concerned about the cost of keeping the data on spinning disk.
How can IBM Spectrum Scale lower costs?
A. By using IBM Spectrum Archive to migrate to tape
B. By using Easy Tier to migrate to NL-SAS
C. By using DFSMS to migrate to a lower tier of storage
D. By using OpenStack Cinder to migrate to lower tier storage
Question 5
Which technical resource should a business partner use in PartnerWorld to obtain technical information and competitive comparisons to close a proposal?
A. Techdocs
B. DeveloperWorks
C. Techline
D. BP Innovation Center
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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