Microsoft 365 Identity and Services : MS-100

  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Jun 02, 2026     Q & A: 431 Questions and Answers

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Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

  • Designing and Implementing Microsoft 365 Services

    Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

    In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

  • Managing Authentication and Access

    This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

  • Managing User Identity Roles

    Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

    Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

  • Planning Office 365 Workloads and Applications

    This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

The Microsoft MS-100 exam is designed to validate the skills and knowledge of the Microsoft 365 Enterprise Administrators. These are the professionals who participate in evaluating, planning, managing, deploying, and migrating Microsoft 365 services. They also carry out Microsoft 365 tenant management functions for the enterprises, which include their identities, supporting technologies, compliance, and security. The candidates for this test must have hands-on knowledge and skills in Microsoft 365 workloads.

They should also have work experience as an administrator in one of Microsoft 365 workloads, which are Exchange, SharePoint, Windows as a Service, and Skype for Business. Additionally, they need to have practice experience with server administration, networking, and IT fundamentals, including Active Directory, PowerShell, and DNS. Passing Microsoft MS-100 alongside with Microsoft MS-101 will lead you to the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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