Microsoft 365 Messaging : MS-203

  • Exam Code: MS-203
  • Exam Name: Microsoft 365 Messaging
  • Updated: Jun 01, 2026     Q & A: 396 Questions and Answers

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Understanding organizational settings and resources (30-35%)

The following will be discussed in this section:

  • Configure global Outlook Web App (OWA) policies to control the availability of settings and features in Outlook on the web
  • Manage mailbox permissions to allows users to use mailbox policies in a way you or your organization sees fit.
  • Managing any additional Exchange third party add-ins
  • Managing Global Address List (GAL) which is an electronic shared address book accessed over LDAP protocol, CardDAV or some other electronic means
  • Managing address book policies which allows users to segment users into specific groups to provide customized views of the organization's global address list (GAL)
  • Manage groups (Distribution, Security, and Office 365) and send notifications to a group of people. Security groups are used for granting access to resources such as SharePoint sites
  • Configure mobile device mailbox policies and apply a common set of security and mobile device settings to a group of users
  • Plan namespaces to connect to the client access endpoint that is closest to the Mailbox servers hosting the data
  • Manage mobile device access to automatically sync mail, calendar, notes, and tasks from Exchange with specific e-mail clients present on the devices
  • Configure virtual directories and URLs to access Exchange services from inside the network and from the Internet
  • Troubleshoot client access connectivity problems
  • Manage mail users and their applicable policies
  • Configure mobile authentication methods that users must use for different actions
  • Evaluate license options for Exchange Server and about standard and enterprise server licenses and CALs to see which is best for your business.
  • Managing email address policies to define the rules that create email addresses for recipients in your Exchange organization
  • Configure and manage ActiveSync to see which mobile devices can synchronize with Exchange Server. You do this by monitoring new mobile devices as they connect to your organization
  • Configuring organizational sharing to setup an organization and share emails and calendars
  • Manage mailboxes via mailbox delegation
  • Manage Exchange certificates lifecycle
  • Manage resource mailboxes schedule and track events held in a single location such as a conference room or allocate equipment such as beamer or car to personnel
  • Manage shared mailboxes to enable multiple users in your business to share onging projects and activities
  • Configure and manage Outlook mobile with an app configuration policy for managed devices or managed apps
  • Configure mailbox policies and how to define transport rules and DLP policies.
  • Configure Autodiscover to automatically configures account settings
  • Managing Offline Address Book (OAB) which is a copy of an address list collection
  • Manage archive mailboxes and ove messages to Exchange Online Archiving ‘.pst' files into the archive, for easy online access. You also can move email items from the primary mailbox to the archive mailbox automatically, using Archive Polices, to reduce the size and improve the performance of the primary mailbox.

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Microsoft MS-203: Exam Overview

The Microsoft MS-203: Microsoft 365 Messaging exam is designed to validate the students’ skills in managing organizational settings and resources, planning and managing mail architectures, security messaging environments, and planning and executing hybrid configuration and migration. The number of questions varies and can range between 40 and 60. The test contains different formats of questions, including multiple choice, case studies, drag and drop, short answer, best answer, and performance-based. This certification exam lasts from 120 to 150 minutes. It is administered in the English language only. The fee for registering for this test is $165.

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Planning and Implementing a Hybrid Configuration and Migration

From the name, this objective addresses one's ability to plan and adopt a hybrid environment and also plan and implement the migration. It also proves the candidate's mastery of the technical skills required to effortlessly manage and implement public folders. This section requires one to become proficient in access configuration, using HCW, understanding various methods of migration, content movement, the implementation of public folders as well as planning their migration, and others.

How much MS-203: Microsoft 365 Messaging Exam Cost

The price of the Microsoft Mobility and Devices Fundamentals exam is $165 USD, for more information related to exam price please visit to Microsoft MS-203 Training Website as prices of Microsoft exams fees get varied country wise.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-203

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