SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C-PXSUP-90

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Aug 28, 2026     Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. Customizing and transport management
      • 3. System monitoring and health checks
        Topic 2: Incident Management Fundamentals20%- SAP Support Infrastructure
        • 1. SAP Notes and Knowledge Base search
          • 2. SAP Solution Manager Work Centers
            • 3. Connecting to SAP Global Support
              - Support Process Overview
              • 1. Response and escalation procedures
                • 2. Message lifecycle and status management
                  • 3. Business hours and SLA configuration
                    Topic 3: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
                    • 1. Debugging techniques and runtime analysis
                      • 2. Traces: SQL Trace, ABAP Trace, ST05
                        • 3. System logs: SM21, ST11, SM13, SM12
                          - ABAP Workbench & Dictionary
                          • 1. Data Dictionary objects and attributes
                            • 2. Screen processing (PAI/PBO) and system fields
                              • 3. Transactions SE80, SE11, SE16, SM30
                                Topic 4: Advanced Support Tools & Procedures15%- SAP Note Implementation
                                • 1. Transaction SNOTE usage
                                  • 2. Correction instruction application
                                    - Collaboration & Reporting
                                    • 1. Support reporting and documentation
                                      • 2. Updating messages with SAP

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question 1

                                        What does 'component' refer to in SAP software? (Choose two)

                                        A. Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
                                        B. Components are part of data dictionary.
                                        C. The component is an attribute that allows a classification from the application perspective.
                                        D. Components are part of a report.


                                        Question 2

                                        How long are local system log entries kept available in SM21?

                                        A. Until the records are replicated to the central system log (usually after one hour)
                                        B. Until the entry is overwritten (circular file)
                                        C. Until the next system restart
                                        D. Until the name of the system log file is changed manually


                                        Question 3

                                        Which of the following objects can be analyzed in the Object List of the Object Navigator (SE80)? (Choose two)

                                        A. The Include programs of the program (for example, Top-Include).
                                        B. The data objects used by the program.
                                        C. The database tables that are accessed by the program.
                                        D. The authorizations required to execute a program.


                                        Question 4

                                        Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)

                                        A. Call transaction CRMD_ORDER.
                                        B. Only a customer can create a message.
                                        C. Within the transaction for message processing.
                                        D. The message processor has to call SE80.


                                        Question 5

                                        For which of the following is the SQL trace (ST05) limited?

                                        A. The current instance
                                        B. The current work process
                                        C. The system
                                        D. The current user


                                        Solutions:

                                        Question 1
                                        Answer: A,C
                                        Question 2
                                        Answer: B
                                        Question 3
                                        Answer: A,B
                                        Question 4
                                        Answer: A,C
                                        Question 5
                                        Answer: A

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